Monday, November 26, 2007
Anthropologie Customer Service
I received a call from Anthropologie customer service today regarding the Soft Focus dress mishap (See previous posts). The rep apologized for not getting in touch with me sooner and told me that they investigated the matter and found that I wasn't delusional.
They will update the picture on Anthropologie.com to show the new version of the dress. In the mean time I was issued a full refund, including the shipping charges. She also told me that a $30 coupon was mailed out to me as a compensation for my trouble.
Ok, I have to admit I am now pacified. That is what I call Customer Service. It helps to know your favorite store cares about it's customers. So, Anthropologie, we're back in business! It's just as well, since my wedding anniversary is coming up in December and where else would I send my husband to shop for my gift but Anthropologie?